On Sun, Jul 7, 2013 at 12:34 PM, Dieter
Adriaenssens
<dieter.adriaenssens(a)gmail.com> wrote:
2013/7/5 Mohamed Ashraf
<mohamed.ashraf.213(a)gmail.com>om>:
For the server side component of the error
reporting system. What are
the things you want to do with the reports. like for example comments,
or storing status of the reports. what other things do think you would
want to do on the error reporting server.
What I am thinking is commenting, changing status, searching and of
course viewing all the details of the report as well as related
reports.
Do you want the ability to delete error reports or just mark them as
resolved. and while we are on the matter what are the statuses that
should exist for the error reports. I am thinking at least new and
resolved but I cant think of anything else;
Hi,
I see this server as a go-between for getting error reports into our
existing bug-tracker [0] at Sourceforge.
I think it should gather error reports, group them and have the
possibility of inserting it in the bug-tracker, no need to mimic the
functionality of the existing bug-tracker.
I was going to do something like that
for github issues since I am
already using github authentication. I think that doing this for
sourceforge issue tracker is better since it the one you actually use.
I however cannot use sourceforge authentication because it doesn't
provide an api to get user info so I will have to both have github and
sourceforge connection
F.e. when a error report comes in, the server should check if it is
similar (= identical) to existing reports. If it is, group them, and
give the new report the same status as the existing one(s).
If it is new, mark as to review, and/or send it to the bug-tracker.
the problem
with automatic submission is spam. I think that alot of
error reports that are very similar but not identical would be
submitted if automatic submission is followed. due to the different
ways browsers send their stacktraces and handle errors in general some
reports with the same problem appear to be different thus submitted
individually. I think that it should be done manually when a member
requests it.
Unless you can make a very clever system that links reports for the
same issue, but from different browsers. ;)
It's always a bit of a trade-off. Doing things automatically, reduces
the need for human intervention (and linking similar/identical reports
to each other can get very time consuming and cumbersome), but of
course this might result in spam, like you mention. Time will tell (or
after some tweaking of the link algorithm) if it can work
automatically.
I'd say to provide both systems (manual selection and automated linking).