[Phpmyadmin-devel] Support reqests handling
michal at cihar.com
Thu Mar 9 03:58:06 CET 2006
I suggest to set support request to pending directly as you reply them.
In case user replies, it is automatically reopened and if he doesn't it
is closed after 14 (I guess, it's configurable) days. This way
requests without replies will automatically disappear and only those
awaiting reaction from us will be show.
Michal Čihař | http://cihar.com
More information about the Developers