[Phpmyadmin-devel] Support reqests handling

[Marc Delisle]

Michal Čihař a écrit :
> Hi all
> 
> I suggest to set support request to pending directly as you reply them.
> In case user replies, it is automatically reopened and if he doesn't it
> is closed after 14 (I guess,  it's configurable) days. This way
> requests without replies will automatically disappear and only those
> awaiting reaction from us will be show.
> 

Good idea!