[Phpmyadmin-devel] Support reqests handling

Marc Delisle Marc.Delisle at cegepsherbrooke.qc.ca
Thu Mar 9 06:09:03 CET 2006

Michal Čihař a écrit :
> Hi all
> I suggest to set support request to pending directly as you reply them.
> In case user replies, it is automatically reopened and if he doesn't it
> is closed after 14 (I guess,  it's configurable) days. This way
> requests without replies will automatically disappear and only those
> awaiting reaction from us will be show.

Good idea!

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